AI or Automation?

When most companies these days talk about “AI” or “AI automation,” they are actually referring to digital automation. Real artificial intelligence is defined by the ability to independently learn and adapt without active human direction. Not every organization needs the unexpected results that this form of technology yields.

That’s why many companies choose simpler but more controlled – and totally predictable – Automation over AI. They’re not technically the same thing. Automation refers to human-driven, human-authored processes that your team creates, can monitor, and can adjust as needed. These processes can be simple, taking the place of daily tasks. They can also be very complex, encompassing the legwork of whole projects. Automation is like autopilot or cruise control; you give it a direction and a few rules to follow once, and the system does what it’s been told over and over until it reaches a pre-determined endpoint or is told to stop.

Automatic Indexing

You can even automate your filing processes and document management with digital workflows in your electronic content management system. Whether you have a ton of physical files to sift through or a database that needs to be cleaned up, software like this can expedite the process.

Contentverse’s Easy Index allows users to sort and file the documents they are scanning into the system automatically. The engine identifies the document type and picks up characters or marks, then filing can send the new documents to specific folders or workflows. This can be done with bulk batches of files, the indexing tool determining the document type and then reading the information on the document which tells it where this particular file will go.

Intelligent Workflow

Our automated processing tool can be configured to identify specified files and send them along a path. Each stop on the path is a team member who may be tasked with editing, reviewing, or approving the document by signing off with DocuSign. Users will receive notifications when they have a new task, all of these collected in their to-do list where they can be reviewed at any time.

Document Lifecycle

If a contract must be reviewed periodically, you can set a notification for that. Sometimes files reach the end of their workflow, at which point they need to be securely sent to third parties or saved internally. When complying with regulations, some documents must be archived or destroyed after a certain amount of time. All of this can be automated as well, with approval steps to ensure oversight if necessary.

Nothing Artificial About It

Every workflow you are a part of, task in your to-do list, reminder notification you receive, and template that you fill out in Contentverse originated from a member of your organization. Contentverse does the heavy lifting of repeating these operations regularly and consistently, but the intelligence? That’s all you!

You know how you would use Contentverse to fix the problems close at hand, but what are the long-term benefits? Today’s AI Automation is still relatively new and untested, which means that many organizations are adopting it without confirming concrete ROI. Contentverse on the other hand has been utilized, updated, and improved for over two decades. Customers that go totally digital with Contentverse cut down on paper, printing, and physical storage costs. By replicating their in-person processes in the system, they can visualize and truncate workflows, slashing unnecessary steps and preventing bottlenecks. Contentverse users have reported significant savings and increased success after implementing the solution.

• Productivity: Get more done with automated workflows. Your team can take on more lucrative, complex projects and collaborate effortlessly.
• Time Savings: No more waiting on slow colleagues or manually inputting large batches. Time savings is cost savings.
• Transparency: Gain insight into your processes, increase accountability, and easily open your books for audits and inspections.

AI is a form of automation, but it might not be right for your organization. Contentverse’s business process management comes close to AI without the drawbacks and uncertainty. So what’s the most intelligent choice to make? That’s up to you.