To effectively control and process information, you need to innovate and take advantage of the latest technology and best practices. Meeting and exceeding the five driving forces that are redefining Enterprise Content Management this year and for the foreseeable future, Computhink’s Contentverse 2019 offers a new array of user access options and experiences. Featuring brand-new interfaces, enhanced integration, and security capabilities, this latest version of the Contentverse ECM also brings greater deployment flexibility in the “Contentverse Cloud”, “Contentverse On-Prem”, and Hybrid options.
Mobility – Access Anywhere, Anytime
The increasing trend away from desk-bound business interactions necessitates immediate processing capabilities carried out anywhere and on any device. Contentverse gives users that ability to access their documents anywhere, at any time, from an array of Android / iOS Apps, as well as web-based and Desktop clients. With this combination, users never have to be far from their secure data.
In areas that have no or very limited internet coverage there is the ability to take documents offline and then re-sync when connectivity is available again.
“What Contentverse has allowed us to do is have immediate access,” says customer Uniontown, Ohio Area Agency on Aging. “Now, it’s as easy as hitting a search function on whatever device I’m using.” With the Contentverse mobile app, documents such as expense reports or signed contracts can be added to the system while on the go. This wide array of access options remains a part of Computhink’s commitment to operational flexibility within a fully secure business environment.
Contentverse 2019 offers unique and forward-thinking deployment options, with quick and easy configuration to implement solutions in on-premise, hosted, or hybrid environments. This flexibility supports the current trend where the security benefits are at the forefront, with organizations looking to use the convenience of a Cloud Service complemented with the peace of mind of keeping all sensitive information secured on local “On-Premise” storage. What’s more, a Contentverse system can incorporate named users, concurrent users, or a mixture of both. “For the Enterprise Web access clients,” says Joe Wharram, President, “We have expanded the browser support to become platform independent.”
Comprehensive Security for Data Protection
Secure document storage and adherence to a wide array of stringent regulatory requirements are concerns for any organization. Contentverse solutions have comprehensive security built-in throughout, using encryption for documents in transit and at rest. Leveraging the Net Operating System’s Users and Groups document permissions, layers of security enable Administrators to have complete control over not only who gets access, but what they can and cannot do once access is granted. SSL encryption can be incorporated for web client options. Content Sentinel is Computhink’s new password secured email link feature with access expiring deadlines, offering secure document sharing while retaining complete control to those outside the organization. This feature significantly reduces the risks associated with the General Data Protection Regulations.
History logs, audit trail files, retention policies, and workflow monitors track all activity at the document and system level. “Contentverse includes highly granular security ensuring that all documents are kept out of the wrong hands while maintaining viability for auditing, compliance, or litigation purposes,” says Wharram. “It even provides real-time automated notifications of actions and optional digital signature solutions.”
Simple and intuitive, standard, web-based user interface elements fast track ease-of-use and user acceptance. Comprehensive yet simple input options provide seamless input and tagging. Every industry has its own standard for storing and processing data. Therefore documents can be scanned, electronically saved, or generated by third party applications, in any format, and saved into Contentverse where they are easily found and made accessible for collaboration. It even enables high-speed production capture as part of a documentation process. The Intelligent document filing and classification options provide enormous productivity when implemented strategically. Access is dependent on security settings providing complete control over what users can and cannot do. Drag and drop features speed the time for building the knowledge base. Office documents, emails, spreadsheets, PDFs, and electronic forms can be incorporated into new or existing files with ease.
Business Critical Integration and Intelligent Workflow
Your mission critical applications are those that are imperative for daily operations: Microsoft Office, Salesforce, and SAP, to name a few. Integration with these apps is something many offices lack, and Computhink’s solutions resolve this. Microsoft Office integration is included as standard. For non-standard applications, integration is quick and easy using the firm’s comprehensive array of APIs making documents readily available with the target applications.
Contentverse comes fully equipped with rules-based workflow, designed to imitate, automate, and accelerate everyday business processes. Documents of any format can be easily put into the Contentverse system, where they are highly searchable and made accessible for collaboration. The software allows retrieval of files quickly by an extremely flexible set of search options. Contentverse supports automatic version control and date/time stamping, enabling access to all chronological renditions.
Big Data Analysis
Web data input, such as that submitted via online forms or compiled from social media posts, often comes in very large numbers. Sifting through all of this information seems next to impossible at times. With Contentverse’s Easy Index and CV Forms capture options, automating the input of this data into the Contentverse system is a breeze. Once you’ve entered all documents, related data can easily be identified and made available for data mining or analyzing. This input can be automatically compiled and passed along to the appropriate business process for further processing, saving your organization time and money.
Customer Needs & Innovation Comes First
With twenty-four years of experience, Computhink consistently evolves and delivers market solutions to solve real life challenges. Computhink’s diverse team comprises creative, experienced minds dedicated to developing outstanding digital business solutions. Joe Wharram concludes, “Content Management’s transition to incorporate new intelligent operational and self-processing concepts will completely change the way we work. Computhink will continue to evaluate new technologies like AI and Blockchain to enhance and expand our business solutions, growing our digital solution offerings around customer needs and leveraging the latest technological advances.”
Contentverse 2019, built on Computhink’s development foundation of innovation, takes advantage of the latest technology and best practices to control and process your information, while ensuring speed and simplicity.
Rajesh Ramachandran, VP of Product Engineering
Rajesh Ramachandran is the VP of Product Engineering at Computhink, where he spearheads all aspects of Computhink’s engineering and technology groups, including worldwide development, release, and deployment of all market offerings. Rajesh played a critical role in creating the company’s flagship Enterprise Content, Security, and Identity management solutions. Starting out with a Bachelor of Engineering in Computer Science from the University of Madras, he has more than two decades of experience in enterprise application development, software solutions engineering, and cloud computing. He has designed and implemented various enterprise software solutions, and integrated market-leading technologies that have been well-adapted and used across various industries.